Get a demo of recognition for stores and crews
A 30-minute walkthrough on your own templates, with no pressure to decide on the call.
In this demo
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In short
eCardRecognizer is employee recognition for retail and hospitality teams: birthday, anniversary, and milestone eCards sent automatically from your HRIS or directory, plus same-day thank-yous managers send from any browser. Crew open the card on any phone with no app and no login, and there are no points to manage.
- Opens on any phone, nothing to install
- Automated from hire dates, first anniversary onward
- Spot awards with real gift cards on the Enterprise plan
Trusted by 9,000+ organizations
Recognition apps assume a desk and a company inbox. Your crew has a phone and a shift.
Points platforms need a download, an account, and screen time on shift. Cashiers, servers, and housekeepers have none of that, so the program becomes a head-office perk. Gallup finds employees who receive high-quality recognition are 65% less likely to be looking for another job. With hourly turnover where it is, a first-anniversary card is not a nicety.
Source: Gallup, Employee Retention Depends on Getting Recognition Right.
Opens on any phone, no app
The eCard is a link in an email. It opens full screen on a personal phone in the back of house with nothing to install.
Automated from hire dates
Birthdays, anniversaries, and milestones send themselves from your HRIS or a CSV. No store manager has to remember.
Guest wins, same day
A manager sends a branded thank-you for a great review or a covered shift in under a minute. A gift card can ride along on the Enterprise plan.
Reporting by store and region
See which locations and managers are recognizing, and which are quiet, without asking anyone.
What HR and culture leaders say after launch
Verbatim from the people who run recognition at Axon, Modivcare, and a 7,000-person healthcare system.
"We've been using the eCard widget to automate our birthday and service anniversary messages, and it has genuinely transformed our workflow. What once took hours each month now happens seamlessly in the background."
"We have been able to create birthday cards, anniversary cards, company value cards as well as get well soon, thank you, and sympathy. This program has enhanced our overall culture, and I couldn't be more satisfied with my experience."
"A+ customer service and plugin! Loved the plugin/widget from the beginning, and Tim made it even better by being super helpful and responsive to ensure it worked well for our organization of about 7,000 staff."
Milestones, guest wins, and thank-yous that reach every location
One directory, every store.
A branded card that opens anywhere, with no login
The card arrives at whatever email is in the directory, work or personal, and opens full screen in any browser, on a laptop or a phone. Nothing to install for the frontline or the field.
- 500+ templates or your own artwork
- Your logo and colors on every card
Anyone can send a thank-you in under a minute
A recognition form on your intranet, a kiosk, or behind a QR code. Pick a colleague from the directory, write two sentences, send. No login for the sender or the recipient.
- Embed on SharePoint or any intranet page
- Every send shows up in reporting
Upload the directory once. Dates do the rest.
Birthdays and hire dates from a CSV or your HRIS drive every send. Anniversary years 1 to 50 each get their own card, and the calendar shows what goes out and when.
- Merge tags fill in name, department, and years
- SCIM keeps the directory current on the Enterprise plan
See which teams are recognized, and which are quiet
Sends, opens, and clicks by campaign, sender, and department. Quiet teams show up the week it happens, and the CSV export goes to leadership without a spreadsheet.
- Opens and clicks per card
- CSV export for HR and leadership
Rolled out to every location without an app
Load the directory, turn on the dates, give managers a form.
Load the directory
Import from your HRIS or a CSV: name, email, store, role, hire date, birthday. SCIM keeps it current on the Enterprise plan.
Turn on the automations
Pick templates for birthdays, anniversaries, and milestone tiers. Add seasonal thank-yous for the holiday rush on your own schedule.
Give managers a form
A recognition form on the intranet, the back-office PC, or behind a QR code lets any manager send a branded thank-you between shifts.
See a thank-you reach a phone in the back of house
30 minutes, on your branding, no commitment.
Nothing for store managers or IT to install, train, or support
The recipient gets an email with a link. The manager uses a form in a browser. IT rolls out nothing, and HR does not run a points budget.
- Recipients open the card in any browser, on any phone
- Manager recognition form works from a browser or a QR code
- Gift card rewards with caps and an audit log (Enterprise plan, USD)
- Send and report by department: use it for store, region, or role
How spot awards work
Recognition without points, catalogs, or balances that expire
Most recognition platforms run on a points ledger: budgets to prefund, points that buy less than dollars, and balances that expire at year end. eCardRecognizer skips the whole economy. A branded eCard says what was done and who noticed, and a real gift card can ride along when the moment calls for one.
No points ledger
Recognition is a branded eCard with a real message, not a currency employees have to bank, convert, or watch expire.
No catalog
Nothing to browse, nothing converted into a points value. When you want a reward, it is a real gift card the recipient claims in one click.
Nothing to remember
Birthdays, anniversaries, and service milestones send themselves from hire dates in your directory or HRIS.
No app, no login
Frontline, hourly, and multi-site staff open the card at whatever email is in the directory. No account to set up.
Gift card rewards on the Enterprise plan.
What works for hourly, multi-site teams
Four choices that keep recognition in the store instead of at head office.
Collect the email they check
Most crew never open a work inbox. Store a personal email in the directory and the card lands where it will be seen.
Celebrate year one, not just year ten
Hourly turnover is highest early. A first-anniversary card, and a birthday card in month two, do more than a ten-year plaque.
Put the form where the work is
A QR code in the break room or a link on the back-office PC gets more use than a menu buried in the intranet.
Keep rewards real
A gift card claimed in one click beats a points balance a server has to remember to spend before it expires.
Know which stores are recognized, and which are not
Sends, opens, and clicks by location and manager, exportable for regional reviews.
- Sends, opens, and clicks by campaign, store, and sender
- Reward orders and claims in an audit log
- CSV export for HR and operations
Rated 5.0 on Capterra and G2 by the HR teams who run it
Reviewers rate eCardRecognizer 5.0 out of 5 on Capterra, with 4.8 for ease of use and 5.0 for customer service, and 5 stars on G2 and the Shopify App Store. Support is a real person who answers the same day.
Milestones, spot awards, and peer thank-yous from one directory
The same directory, templates, and reward rules power service awards, birthdays, spot recognition, and peer kudos. Turn them on once.
Store and restaurant recognition, answered
Common questions from operations and HR teams in retail and hospitality
See recognition reach every store in 30 minutes
We will load a sample directory with stores and regions, turn on milestone sends on your branding, send a spot award from a manager form, and show the reporting by location.
- Birthday and anniversary automations from hire dates
- A spot award sent from a phone, with a gift card attached
- Reporting by store, region, and manager
- No pressure to decide on the call
Book your demo
Pick a time on the next screen. We will come prepared with your use case.